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If you want an overall great experience for a not so great event such as your AC needing to be repaired or replaced this is the company to call. I initially called another company for service and they canceled last minute on a weekend. I was recommended to call ACS and I was very pleased with the prompt response. They diagnosed the issue, provided me options, and I chose to go with replacement. Robert offered good and reasonable prices for a quality unit. He also was available for any questions I had AC related and beyond at anytime. The team made sure we were well taken care of. I also took advantage of the maintenance service option which to me is a great deal. Thank you Robert, Dave, Nick, and team for getting us cool again.
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Jamie Gonzalez
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As a Corporate Business ( MINI MALL STORAGE ) here in Enterprise, Alabama and all over United States ACS HAS BEEN ONE OF OUR TOP TIER PERFORMERS THEY GET THE JOB DONE GREAT SERVICE. EXCELLENT CUSTOMER SERVICE. Highly recommended there is no job to small or to big they can't handle.
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psychodelicrock12
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I was very pleased with the service I received from the company at the time my Central Unit went out of service on the coldest time of December before Christmas. Robert came out the next day and investigated the problem and recommended how to solve the problem as soon as possible. Not only did he have his crew install a new central unit on Christmas Eve, but he also saved me a whole lot of money before the end of the year. This company has been very helpful to me and my family for decades, and I have been very pleased with their service.
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Amber Kalen
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Trusted technicians who have provided over a decade of excellent service in two of our homes. Our first home within the first year, we had to replace both units and the air handlers. We were given a better understanding from ACS why our units were struggling based on the quality of our build of our home. They provided better air quality and price compared to other providers at that time. We had no more issues with our system from then on in that home. When we bought our second home, we knew we would have to completely gut and replace the whole system due to age and inefficiency. ACS helped us maintain our air handler which was having issues for two years before we were ready to replace everything. ACS made sure to construct a more efficient duct system. They corrected the temperature disparities in the house even with the rooms that have high ceilings and the rooms farthest away from the air handler. They were mindful of replacing the system during optimal weather for our indoor comfort when our system was down. Robert worked with us to receive TVA rebate to better afford our newest system and gave an option for cash discount. I can't say any other HVAC company here in Madison/Huntsville area has held my hand or had my best interest at heart as much as ACS. I continue to recommend them to friends and family. I can't say enough about their thoroughness to satisfy their customers who they treat like family.
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Ed Nahay
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Robert Aikens, President of ACS, has been our sole HVAC provider for the past 30+ years. Through that time, ACS has provided professional, competent and courteous service through installation of 4 different HVAC systems, and corresponding annual maintenance. Robert in particular gathers and shares the latest insights as to HVAC advances and makes recommendations accordingly. I am particularly grateful for the number of times Robert has helped me solve minor issues over the phone, thus precluding on-site service calls.
Because of the confidence I have in their honesty and capabilities, I will continue to rely solely on ACS for all of my future HVAC needs.
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Leonard Hall
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Outstanding Service from ACS Air Conditioning Systems, Inc. – Highly Recommended!
I cannot say enough great things about ACS Air Conditioning Systems, Inc. and their incredible team, led by President Robert Akins! In December 2024, ACS installed a brand-new heating and air conditioning unit at my home, and the entire experience was absolutely top-notch.
From the initial consultation to the final installation, Robert and his team demonstrated professionalism, expertise, and a true commitment to customer satisfaction. They carefully assessed my home’s cooling and heating needs, walked me through my options, and provided a solution that was both energy-efficient and cost-effective. Their attention to detail and craftsmanship was evident in every step of the process.
The installation team was punctual, courteous, and highly skilled, ensuring the job was completed on time and with zero hassle. They treated my home with respect, leaving everything spotless after the installation. Once everything was set up, they took the time to explain the system’s features and operation.
Since the installation, I have thoroughly tested both the AC and the heat, and I’m thrilled to say that everything works perfectly! The system runs efficiently, keeping my home cool in warm weather and warm in cold weather. It’s been a fantastic upgrade in both comfort and energy efficiency.
Thanks to ACS Air Conditioning Systems, Inc., my home is now comfortable year-round. If you’re looking for a reliable, trustworthy, and highly professional HVAC company, look no further than ACS and Robert Akins. They truly set the gold standard in the industry!
Highly recommended! Thank you, ACS!
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steven clark
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Robert and his team are true professionals. They offer great products at great prices, and are very responsive to customers. ACS has provided HVAC solutions for us since 1998 and they are my go-to team!
Had another system installed by ACS and Robert was able to get me a nice rebate. Trust these guys!
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David Schwartz
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I am updating and reposting this because I have two additional service encounters since my original post. (Neither associated with the installation or quality of the equipment.) Once again I received a prompt and helpful response to my question along with a solution. No drama. The post purchase care has been as good as the installation experience. I will continue to recommend this company.
I highly recommend Mr. Aikens and his team. I received three very detailed options from him within hours of his assessment. He called to review the options with me. His crew showed up early the next morning and worked all day until complete. They left the areas cleaner than when they arrived and removed all debris. I received another call from Robert the next day to make sure I was happy. They went beyond my expectations.
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